Bushcraftlab want you to be completely satisfied every time you shop with us, occasionally though, we know you may want to return items.

We are more than happy for you to return any of our goods for a refund of the item price within 30 days of receipt, as long as, they are in new resalable condition as received, with any packaging and labels intact.

If an exchange is required, we'll need to receive the returned item before despatch of the exchanged item

Electronic items such as night vision are not returnable, as per the consumer protection act, faulty night vision will be repaired or replaced within guarantee.

You must contact us by email at sales@bushcraftlab.co.uk within 30 days of the item being delivered.

So feel free to try any of our fantastic range available with our no quibble, no question returns policy.

You the customer will be responsible for the cost of returning the item to us. It can be shipped back via a service of your choice although we do recommend a secure traceable method that requires a signature on delivery.

Items sent back in a used, damaged or in any other way not sell able condition will be charged a restocking fee, this will depend on the extent of the damage to the item.

There are no returns on items sold in clearance sales